BRUNA WORLD
What is BRUNA World?
BRUNA World is our exclusive loyalty program. You’ll earn points every time you shop or complete certain actions such as following us on social media....
How do I join?
Simply create an account here by entering your name and email address, and choosing a password. Already have an account with us? You’re automatically...
How do I earn points?
You'll earn points with every purchase you make on our online store. You can also collect points for following us on Instagram or Facebook, signing up...
How do I view my points balance?
Simply log into your account and visit either the BRUNA World page or your Account page to see your current points....
How much are my points worth?
Here are some examples of what your earned points can be redeemed for on our site: 200 points = €10 off 300 points = €15 off 400 points = €20 off...
How do I redeem my points?
You can redeem your points directly at checkout. - You can begin redeeming once you’ve collected at least 200 points. - You can redeem up to 1000 poin...
How do I refer a friend?
Referring a friend is easy! Log into your account, go to the BRUNA World page, and find the “Refer a Friend” section. Fill in your friend’s details an...
Will I receive points for purchases I made prior to creating my rewards account?
Points only apply to purchases made after the launch of BRUNA World. Going forward, make sure you’re logged into your account when placing an order to...
What happens if I return a product or my order is cancelled?
If you earn points on a purchase and later decide to return one or more items from that order, the corresponding points will be deducted from your bal...
When will new points appear in my account?
The points will appear in your account once your order has been shipped....
Can I join the loyalty program as an international customer?
Yes, you can. Please note that any points earned from purchases will be converted based on your local currency on our site....
How is my rewards level determined?
Your BRUNA World rewards level is based on how much you spend on our online shop in a calendar year. When you create an account, you'll start at Pear...
How many points do I earn with each purchase?
The number of points you earn with your purchase depends on your rewards level: Pearl: You'll earn 1 point per €1 spent Gold: You'll earn 1.5 points ...
I already have an account. Do I need to create a new one to earn rewards?
Nope—you’re all set. If you had an active account when BRUNA World launched, you were automatically enrolled and granted the 50 points that all new me...
Where can I find my rewards account information?
The BRUNA World page is your go-to spot for your points, perks, and rewards level....
How do I get my birthday reward?
Happy birthday! To receive your birthday reward on your special day, make sure your birthday is registered at least 30 days in advance. If your birth...