BRUNA Flagship Store
Everything about our BRUNA Flagship Store
Where is the BRUNA Flagship Store located?
Our address is: BRUNA Flagship Store Petersplatz 11 1010 Vienna...
What are the opening hours?
Monday – Friday: 10:00 AM – 7:00 PM Saturday: 10:00 AM – 6:00 PM...
Can I book a personal consultation at the BRUNA Flagship Store?
Would you like to speak to an in-store stylist about our designs? We encourage customers to book their appointment directly online. Please ensure yo...
Can I reserve products?
Yes, we may be able to reserve selected products for you. To request a reservation, please send an email to customercare@brunathelabel.com and let us...
Will new collections also be available directly in the BRUNA Flagship Store?
New collections are available directly in the store, so you can try on and purchase the latest pieces right away....
Can I return damaged or faulty items to the BRUNA Flagship Store?
Items with manufacturing defects or damage can be reported or exchanged in-store. The team will inspect the item and provide an appropriate solution....
Can I return online purchases in the BRUNA Flagship Store?
Online orders can also be returned to our store within 30 days of delivery. How it works: Bring the item to our store together with your order number...
Can I collect and redeem BRUNA World points in the BRUNA Flagship Store?
Yes — you can also enjoy all BRUNA World benefits in our BRUNA Flagship Store. Your in-store purchases will be added to your BRUNA Account, allowing ...
Can I return items purchased at the BRUNA Flagship Store?
Items purchased in-store can be returned within 14 days. Conditions: - Item is unworn and in like-new condition - Barcode/tag is still attached - No ...
How quickly will I receive my store credit?
Your store credit will be activated immediately after the return. You will receive an email confirmation and can use the credit for any future purchas...